A charity that works with homeless people in Cornwall has turned to lone worker experts Peoplesafe to protect its staff.
St Petrocs Society helps single homeless people with immediate problems like food and bedding, and longer term issues such as securing accommodation and paying rent. The society runs outreach programmes, supported housing projects and advice centres across the county. The charity turned to Peoplesafe after its previous lone working solution provider let it down.
Operations manager Richard Bryant said: “As an employer we have a duty of care to our staff who can be faced with challenging situations and we must do all we can to ensure their well-being. Having equipment that links them up to a 24/7 monitoring centre makes staff feel safer too.”
Peoplesafe have provided St Petrocs with Identicoms, which are identity badges incorporating a panic alarm and a listening-in device; Sonim XP3 Sentinel mobile phones, which are said to be the toughest in the world and have features including GPS, and specially adapted smartphones.
“The advice and support offered by Peoplesafe was exceptional,” said Richard. “They listened carefully to what we wanted and provided us with equipment and a service that really suits our needs,” he said.
“Staff now can get on with their job of helping some of the most vulnerable people in our society knowing that someone is watching out for them.”
St Petrocs was set up in 1986 at the instigation of the then Bishop of St Germans, based in Truro. Today it is supported by the current bishop, the Reverend Roy Screech, and many local churches, businesses and organisations. It also has a “friends” support group.
Ian Johannessen, managing director of Peoplesafe, said: “By issuing lone workers with these devices St Petrocs has shown that they take the safety of their employees very seriously.
“They face a tough job out on the streets of Cornwall and anything that can make that job a bit easier and safer must benefit not only the staff, but also the people they work with.”
It is estimated that 6.8 million people spend all or part of their working day alone. Peoplesafe, which is based in Dinnington, South Yorkshire, is one of the UK’s leading providers of equipment and monitoring for lone workers.
The company’s other clients include charities, such as RSPCA, St Dunstans, the Dogs Trust and YMCA; housebuilders Persimmon and TaylorWimpey; retailers like Argos, Halfords and Carphone Warehouse, and leading car parking company, Q Park.