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News

Automated phone calling benefits police departments

Mobile BIS : 04 May, 2009  (New Product)
Automatic calling system from Mobile BIS programmable with messages concerning disasters, arrested minors and other information
Mobile BIS has introduced two-way automated telephone calling and message taking software for users as diverse as high fashion retailers, police departments, jails, pet cemeteries and government emergency, natural disaster and bio terrorism control agencies.

Known as the Automatic Calling System (ACS), it can be easily programmed to dial local, long distance and international numbers for landline phones, cellular and new smart phones. It can also dial and deliver a human or digital voice message and can personalize each call.

Sold as stand-alone software that integrates with any third-party database or incorporated into any Mobile BIS software, ACS can repeatedly call the same number at different intervals anytime to take advantage of the lowest telephone rates.

"In these extremely tough economic times, this automated calling software can cut bottom line costs and improve operating efficiencies." said Michael Macho, president of Mobile BIS of Los Angeles. "A full-time person making outbound calls every day, can be given a different task and boost productivity or eliminate their position and save their salary and benefits altogether. In disaster situations, government agencies can mobilize, update and deploy troops, local law enforcement and volunteers quickly and automatically. It can also generate revenues for retailers."

For example, a high fashion retail store can automatically dial and deliver a personalized recorded message from the manager in his or her own voice inviting their best customers to a pre-sale special event and take an RSVP. Or a consumer electronics store manager can record one message and 'personally' invite his A-list buyers to a private showing of a hot product before it's introduced.

The Automatic Calling System can be integrated into distribution and public safety applications developed by BIS Computer Solutions, parent company of Mobile BIS. "Local police departments can use it to automatically call registered sex offenders to get required monthly updates on their personal information," explains Macho.

"Some state law enforcement agencies are required to notify parents when their minor child is arrested and in jail. ACS automatically dials the parents with the message, explains release procedures and gives directions to the jail," he adds.

Government municipalities can electronically dial a crime victim or witness and notify them of a court appearance. For crimes like rape or murder, the law enforcement agency involved in the case is required by law to notify the victim or family members when the convicted felon will be released from jail or prison and will be back in the community.

The automated calling feature can be incorporated into Mobile BIS' Emergency and Bio Terrorism software applications. Command officers or government officials can record their own voice message and quickly notify and deploy key supervisory personnel for disaster teams, law enforcement agencies, National Guard troops, FEMA, or dispatchers at other organizations as well as volunteers, and regularly update the status of the emergency. State and county officials can be immediately notified of distribution plans for medication and food supplies so they can be tracked more effectively.

Robert Hershenhorn, founder/CEO of Better Than Best Pet After-Care in Naples, Fla., said there are at least three different automatic calling scenarios for pet crematoriums and cemeteries alone. "We would use ACS to automatically trigger a call to a veterinarian at a pre-determined time and ask if they need an animal picked up, then call and remind the vet about the pickup or simply inform the vet of any new services we are offering," he said.

"By automating these phone calls, we could eliminate potential errors, improve our efficiency and productivity while enhancing our customer service because the pet owner is reassured his or her wishes are met," Hershenhorn added.

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