Casino managers, like managers in any other market, leave nothing to chance when it comes to the operation of the business. To protect the bottom line and guard against fraud, they rely on established practices and procedures and industry favoured technology such as Morse Watchmans key control and management systems.
At sister properties Casino Arizona and Talking Stick Resort in Scottsdale, Arizona, the Morse Watchmans KeyWatcher key control system is used to store, control and track keys that are used for access to all the most sensitive and highly secured areas of the casinos where money and chips are held, including the slot department and cages. A KeyWatcher key system is also used by the casinos’ security departments to store and track keys needed throughout the facilities. Designed for optimum key security, KeyWatcher key control cabinets will not open until the system verifies that the user has permission for the specific key requested and the system automatically records all activity.
“We like that we have key accountability and tracking of all keys on-site with the KeyWatcher system,” said Roxanne Manwell, Access Control Supervisor, Casino Arizona and Talking Stick Resort. “It alerts us when keys are not turned in correctly and/or are overdue and we can send out the report to the departments for notification purposes.”
The KeyWatcher system and accompanying KeyPro software, in place since 2004, enable Casino Arizona and Talking Stick Resort to meet the various Arizona Indian Gaming Statutes regarding key control and management. Custom software enables the casinos to set up all these and many other types of reports, which can be emailed to management on a regular basis.
Ms Manwell adds, “Tracking and reporting is critical in our industry and the KeyWatcher eliminates the need for manual logs and paper trails because it records everything and prints a report with a couple of clicks. The reports are easy to run and manage when going through our yearly audits.”