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News

Arcadia Group joins anti-fraud community

Ethoca : 04 May, 2009  (Application Story)
Large UK retail group to fight high street fraud by joining on-line global fraud-fighting community of retailers set up by Ethoca
Ethoca, an expert in collaborative fraud management, has announced that The Arcadia Group, the UK-based retail group including brands such as Topshop, Burton and Dorothy Perkins has joined the Global Fraud-Fighting Community to bolster its own and the community's efforts in the fight against fraud.


The Arcadia Group is a retail giant and UK high street institution with over 2,500 UK-based outlets and a history spanning most of the century. Naturally, their attention has been drawn to the online arena and with forecast growth of 50 to 60% for the coming year and an increasing number of orders placed abroad, they face a great opportunity accompanied by a potentially increasing threat.


As with many retailers that have moved online, customer-not-present (CNP) fraud is a relatively new experience and as such, the information provided by the Global Fraud-Fighting Community offers enormous benefits.


By utilising a vast pool of community transaction histories contributed by a wide array of companies, Ethoca are empowering The Arcardia Group to better understand the credibility of transactions; enabling them to reject the bad, and accept the good - all in a way that is not a competitive threat. Ethoca will enhance The Arcadia Group's current fraud-management practice to keep up with the speed of its fast-paced and growing business.


Ethoca is driving collaboration for fraud management in e-commerce and other customer-not-present environments, including phone, fax or mail-order. By securely connecting its members to a collective pool of payment experience information, Ethoca enables its members to make more informed decisions about their customer transactions to reduce risk, resulting in higher revenues, lower direct fraud losses, and a reduced cost of managing fraud. It is the only service that will reduce the total cost of fraud regardless of solutions and processes already in place because it provides access to private data not available any other way.
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