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News

850 day continuous e-mail availability for legal firm

Teneros : 09 September, 2008  (Application Story)
Law companies reach record levels of e-mail uptime with continuity protection services from Teneros
Teneros has announced at the International Legal Technology Association (ILTA) conference that law firm Gunderson Dettmer has reported 850 days of email continuity since the firm installed the Teneros Application Continuity Appliance for Microsoft Exchange more than two years ago. Paul Hastings law firm also reports continuous email uptime after reaching the one year mark since installing the Teneros appliances.


Protecting Gunderson Dettmer's primary form of communication—email—from both local technology failures as well as site-wide disasters is a necessity for the law firm, whose client roster includes entrepreneurs, emerging growth companies and venture capitalists. The firm's Microsoft Exchange Server supports the email boxes of nearly 350 attorneys and staff at the firm's offices in Silicon Valley, New York, San Diego and Boston, serving desktop computers, laptops, and 145 mobile devices nationwide. The law firm has also recently added the Teneros appliance for disaster recovery to its Waltham, MA office to support the firm's email communications in event of a site-wide outage.

"In the legal community, the tolerance level for email outages decreases every year, which is why we chose Teneros as our safety net for keeping email running 24x7 for our attorneys and staff," said Eric Rosenberg, Gunderson Dettmer CIO. "The Teneros appliance also allows us the flexibility to properly maintain our primary Exchange Server without us having to worry about email downtime. Teneros has given us peace of mind for the past 850 days."

"Gunderson Dettmer is a valued Teneros customer," said Andrea Skov, Teneros chief marketing officer. "We are proud to have delivered 850 days of continuous email uptime, as email outages can be devastating to a law firm's productivity and reputation. Our affordable remotely-managed appliances for high availability and disaster recovery of Microsoft Exchange ensure 24x7 email operation, email data protection and full data access with no added in-house IT burden."

Teneros Application Continuity Appliances end email downtime for businesses by delivering local high availability and remote disaster recovery of Microsoft Exchange. Teneros appliances provide around-the-clock email uptime for businesses running Microsoft Exchange by utilizing Teneros' Instant-On™ failover technology. The Teneros appliances can be installed in minutes. The appliances are remotely monitored, maintained and updated from Teneros' Network Operations Center (NOC), and the appliances use transactional integrity validation—Teneros' proprietary, real-time data verification technology—to prevent replication of Exchange data corruption onto the Teneros appliances.

"Teneros allows us to do Exchange upgrades and major maintenance without interrupting email operation," Rosenberg said. "Our attorneys don't even know that there has been an outage because Teneros keeps their email flowing."


Law firm Paul Hastings turned to Teneros' Application Continuity Appliances for 24x7 email uptime. One year after implementation, the firm continues to benefit from the Teneros solution which protects their 1,200 lawyers across 18 offices globally.

According to Stova Wong, CIO of Paul Hastings, "The Teneros email continuity system allows us to provide non-stop email service to our lawyers. The system is easy to implement and operate, and we can run maintenance on our email system without interrupting email service. It frees our valuable IT resources to focus on other priorities and has been a great investment."
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