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News

24 hour telephone support for Yoggie security products

Yoggie Security Systems : 04 September, 2007  (New Product)
Yoggie now offers round-the-clock support for its mobile computing security products through free phone line service.
Yoggie Security Systems has announced its new Tech Support
Programme which includes 24/7 telephone support lines, toll-free support
numbers and an online knowledge base.

The company has grown its support team in recent weeks to cover any
incoming phone or email enquiries whatever time of day they are
received.

Toll-free support calls can be made from the US and UK, Germany and
France. Callers from outside these countries will be billed at their normal
rate.

Yoggie Security Systems also provides an online Knowledge Base which is
accessible from its home page and from the
support section on the Yoggie website.

The enhanced Tech Support Programme will support Yoggie's award-winning
Gatekeeper and Pico personal security appliances. These USB-based
miniature computers provide 13 layers of integrated defense for laptop
and PC users. The Knowledge Base has an FAQ structure that includes
general product and corporate information as well as specific questions
and answers generated from technical support calls and emails. It has
been specifically designed to allow channel partners and users to add
and share content.

Shlomo Touboul, Founder and CEO of Yoggie Security Systems said, 'Our
new initiatives further support our vision to become a leading player in
the personal security appliances market, and are rooted in our
customer-centric business philosophy. They will provide our partners and
users with an easy-to-use, multi-channel support structure. We are
already finding that the Knowledge Base is proving very popular as
answers to frequent support and technical questions are posted on its
searchable webpages.'

The Yoggie security appliances - Yoggie Pico, Yoggie
Gatekeeper and Yoggie SOHO offer the applications for Anti Virus, Anti Spam, Anti Phishing, Anti Spyware, Intrusion Detection (IDS), Intrusion Prevention (IPS), Web and Mail Proxies, Firewall (stateful inspection), Web Filtering, Parental Content Control, Adaptive Security Policy, Multi-Layer Security Agent, Layer-8 Security Engine and VPN Client (Pro model only).

In addition, the Yoggie SOHO appliance protects up to five networked
computers.
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